Refund Policy

Transpose does not offer refunds under any circumstances. All purchases and subscription payments are final and non-refundable.

Payment processing for Transpose is handled by Paddle, who acts as the merchant of record for all transactions. By completing a purchase, you acknowledge and agree to this no-refund policy.

You can cancel your subscription at any time — no questions asked. To cancel, go to your account settings and follow the cancellation steps.

When you cancel:

• Your subscription will not renew at the next billing date
• You keep full access to your plan until the end of the current billing period
• You will not be charged again after cancellation
• No partial refund is issued for the remaining days in your billing period

We do not issue refunds for:

• Unused days remaining in a billing period
• Unused tweet generations or credits
• Periods during which you did not actively use the Service
• Downgrading from a paid plan to a free plan mid-cycle

If you downgrade or cancel, your paid access continues until the end of the period you already paid for.

We have no exceptions to this policy. Refunds are not available for any reason, including but not limited to:

• Dissatisfaction with AI-generated output
• Accidental purchase or duplicate charge (contact us immediately if this happens)
• Changes in your intended use of the Service
• Technical issues that were resolved

If you believe you were charged in error, contact us and we'll investigate promptly.

If you have questions about your subscription, billing, or this policy, reach out to us at usetranspose@gmail.com. We aim to respond within 2 business days.